To fully enjoy this blog entry please have this playing in the background: https://www.youtube.com/watch?v=pkpz7UuFBJ8 Born Gangstaz – BOSS (please note this is explicit) the four marketing activities of customer relationship management. The customer lifecycle is the cycle that a customer will go through if they are connected to a company (Chaffey & Ellis-Chadwick, 2016). … Continue reading the four marketing activities of customer relationship management – hit it
To fully enjoy this blog entry please have this playing in the background: https://www.youtube.com/watch?v=bo6CidK5ea8&list=PL66C15B8ED191107F The In Sound From Way Out – The Beastie Boys dell - welcome to the internet. From 1984 to 1996, Dell was a standard computer company that operated like any other business pre-internet. In 1996 they launched Dell.com, which … Continue reading dell and the prosperity of a changing business model
To properly enjoy this blog entry please play this: https://www.youtube.com/watch?v=y5_c3n0QQX0 The online customer experience is what makes or breaks a website; if the website is hard for the consumer to use – factors like how easy it is to navigate, how easy it is to comprehend the information, how easy it is to purchase … Continue reading online customer experience
There was once a time where the internet was not a thing. Being a child of Generation Y, this seems like the worst possible scenario. How can people shop? Listen to music? Look at fashion? Organise things with friends? It is a nightmare, but up until 2003, this was the harsh reality. 2004 saw the … Continue reading The internet is the future. From 1.0 to now.